ABOUT US
Hi there,
I hope you are well.
I am writing to share my sincere appreciation for the outstanding service I received during the purchase of my vehicle this past Saturday. Sharon and Diantha were absolutely impeccable throughout the entire process.
Buying a car can often feel quite nerve-wracking, but Sharon’s professionalism, patience, and attention to detail made the experience completely seamless. She was knowledgeable, transparent, and consistently ensured that I felt comfortable and informed at every step. Her calm and reassuring approach truly made all the difference.
It is rare to encounter such exceptional customer service, and I believe it deserves to be recognised. Sharon is a true asset to your team, and because of her, I will confidently recommend your dealership to others.
Thank you once again for such a positive experience.
Warm regards
Zandile
Good evening,
I trust you are doing well.
I recently had the pleasure of working with Sharon, who I found to be an incredible saleswoman. I can honestly say the experience exceeded my expectations because of how she carried out the process.
Buying a car can be stressful and overwhelming, but her warm personality and genuine approach put me at comfort.
From the moment I walked into the dealership, she made me feel welcome and completely at ease.
I wouldn't personally call myself a seasoned driver just yet, therefore the level of patience and care that Sharon showed me is truly appreciated.
I have been looking to purchase a car for around 6 months now. And after visiting Mark White Nissan, particularly having Sharons presence, helped tremendously in giving me the confidence and assurity that this was the right timing and vehicle for me.
She explained every detail clearly, guided me thoroughly in how to drive the vehicle, and made sure I understood the features. It truly felt like she had my best interests at heart rather than just trying to make a sale.
Even after the purchase, she followed up to make sure I was happy with my vehicle and comfortable with everything, by offering her time and insight in showing me how to drive the vehicle. A genuine level of care that is rare to find.
Sharon really was a blessing throughout this process - she is professional, honest, attentive, and genuinely kind.
Very grateful for her outstanding service and wouldn’t hesitate to highly recommend her to anyone I know looking to purchase a vehicle!
Warm regards,
Keli Francis
Dear Mark,
I would like to express my gratitude for the service that Michelle and I have received from your dealership.
From the day that Michelle and I walked into your showroom, on a Saturday morning in 2011, to investigate the possibility of purchasing an XTrail. We were made to feel extremely comfortable particularly the sales person who took us on a test drive. Unbeknown to us the sales person who assisted us was you. That was the start of a 12 year relationship with your dealership that has far exceeded our wildest expectations. It is always a pleasure to come into the dealership and be greeted with smiles and personal service from Flora on the phones to Gavin in the workshop. This is old fashioned customer service and long may it continue.
Congratulations on a fine business.
Kind regards,
George & Michelle Hartslief
I want to reach out to you to convey my utmost appreciation for the amazing service I have received from you and your staff.
From the time I raised the alarm about the problem I was experiencing with the steering controls to the time you scheduled me in to sort out the replacement of the entire steering wheel has been a road travelled in the motor industry that I was yet to experience until I had dealings with MWN.
Thank you and your staff for your service excellence.
I shall be booking my car in at your dealership for its first service next month.
Kind regards,
Allan Ullyett
Dear Mark
Call me old school, but in this computerised era, I miss good "old fashioned" and personal, service. Everything these days became "McDonaldised" and automated and I find it very impersonal and cold.
I would like to share my experience at your Fourways branch during this week. Your staff were excellent. Each person I encountered went far and beyond what "normal employees" do. Professional, warm, caring and one could sense that they enjoyed what they were doing with a sense of pride as if they were shareholders.
They were Flora, Cherie, Sam, Wayne and Ras, who gave me a ride home.
Wishing you a good weekend.
Regards
André de Coning